Listen in as I share our best strategies & tactics to enhance your online reputation (regardless of the tools you have in place - Podium, Review Buzz, Nearby Now, etc.) so you can convert more leads & drive more sales. In this episode, I'll cover everything you need to know:
~Why you can have all of the best tools in the world for generating online reviews but still fail when it comes to consistently driving 5-star reviews
~How to tap into the power of multi-channel communication (Email, SMS, Physical) to increase your review count
~Online reviews are a TEAM SPORT and to succeed you need to get the entire team on board & bake a focus on reviews & reputation management into your team culture
~Why you MUST acknowledge & respond to all your reviews (good, bad & indifferent)
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